Technicians on payroll,
not a call centre.
We started in 2016 with two vans in Riyadh after being quoted three different prices for the same broken AC in one week. The fix was simple: employ the technicians directly, publish the prices, and stand behind the work.
Directly employed, fully equipped
Every technician who arrives at your door is on our payroll. That is not a detail — it is the reason the price you were quoted on the phone is the price on the invoice, and the reason a warranty claim is answered by the same company that did the work.
Vans are stocked weekly from our own parts store, so the common failures on the brands sold in the Kingdom are fixed on the first visit rather than scheduled for a return trip. When a part has to be ordered, we tell you the date before you commit.
Every job is photographed before the technician leaves and the images are attached to your invoice, along with the old parts and a 90-day warranty card.
Four rules, no exceptions
The quote is the price
Agreed before anything is opened. If the fault turns out to be different, we stop and re-quote before continuing.
You keep the old parts
Every replaced component is left with you. You should be able to see what you paid for.
We come back free
If a repair fails inside 90 days, the return visit and the part are on us.
We say when not to repair
If a replacement makes more financial sense than the repair, the technician will tell you so.
Our people and workshops
Parts store, Riyadh
Restocked weekly against the fault data from every job.
Technician training
Two days a month on brand-specific inverter and control boards.
On site in Khobar
Every job photographed and attached to the invoice.
Where we operate
Work with us, or hire us
Households, building managers and facilities teams all book on the same number. Technicians looking for a position can send a CV to the same address.